Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Emergency veterinary care is needed when something happens primarily outside of what is considered regular clinic hours. There are many things that are considered true emergencies that need to be seen immediately. These include motor vehicle accidents, dog bites/animal fights, bleeding (from cuts that can be seen and when you don’t know where the blood is coming from), retching as if to vomit but nothing is coming up, foreign body ingestion, toxin ingestions, vomiting multiple times in a day/hour, bloody diarrhea, etc. If you think something is wrong, it is always better to come in for an exam rather than waiting.
We are so happy to announce that we have won the 2018 Reader’s Choice Award in Mississauga in the category of Best Veterinary Hospitals! This award is very special to us as the voting is done by the community and our clients.
We would like to thank every person who took the time to vote, or even took the time to share your experience with someone else.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We continue to be open 24 hours a day, 7 days a week
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Clarkson Village Animal Hospital
